Privacy Policy

At Nortrival, your privacy matters to us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

Information We Collect

When you use our website, we may collect information including:

  • Your name;
  • Email address;
  • Shipping and billing address;
  • Phone number;
  • Payment information;
  • Order history;
  • Device and browser information;
  • IP address and website usage data.

We only collect information necessary to provide our services and improve your shopping experience.

How We Use Your Information

The information we collect may be used to:

  • Process and deliver your orders;
  • Provide customer support;
  • Send order confirmations and shipping updates;
  • Improve our products and website performance;
  • Prevent fraud and unauthorized transactions;
  • Respond to your inquiries and requests.

We do not sell or rent your personal information to third parties.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality and analyze website traffic.

Cookies help us remember your preferences, keep items in your shopping cart, and provide a smoother browsing experience.

You may disable cookies in your browser settings at any time, but some website features may not function properly.

Data Protection

Nortrival takes reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

Although no method of data transmission over the Internet is completely secure, we continuously work to maintain a safe shopping environment.

Third-Party Services

We may use trusted third-party service providers for payment processing, order fulfillment, analytics, or website hosting.

These providers only have access to the information necessary to perform their services and are required to protect your information appropriately.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If such information is discovered, it will be deleted as soon as possible.

Your Rights

You have the right to:

  • Access your personal information;
  • Request corrections to inaccurate information;
  • Request deletion of your data when permitted by law;
  • Opt out of marketing communications at any time.

To exercise these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will become effective immediately after being posted on this website.

Contact Us

If you have questions regarding this Privacy Policy, please contact us:

Address: HC 01 Box 4222, Rincon, PR 00677, United States

Email: client@nortrival.com

Phone: +1 (239) 265- 6151

Customer Service Hours: Mon–Fri, 10:00 AM–7:00 PM (Atlantic Time, AT)