Terms of Service
Welcome to Nortrival.
We are pleased to provide furniture and home products designed to bring comfort and style to your living space. By visiting our website or purchasing our products, you agree to the following terms and conditions.
Purchases
All orders placed through our website are subject to availability and acceptance.
After an order is submitted, you will receive an email confirmation. In certain situations, we may cancel or decline an order due to inventory shortages, payment issues, pricing errors, or unusual purchasing activity.
If an order is canceled after payment has been received, the amount paid will be refunded to the original payment method.
Product Information
At Nortrival, we make every effort to present products accurately.
However, actual colors and details may vary slightly due to lighting conditions, screen settings, or manufacturing updates. Minor differences do not affect the quality or functionality of the product.
We reserve the right to improve, modify, or discontinue products without prior notice.
Shipping Services
Orders are processed within 1-3 business days after payment is confirmed.
Delivery within the United States generally takes 5-8 business days, although delays may occur during holidays, severe weather, or due to carrier operations.
Shipping fees are automatically calculated at checkout based on the order amount and applicable promotions.
Returns and Exchanges
Customers may request a return or exchange within 30 days after receiving their order.
Returned items should be unused, in good condition, and preferably in their original packaging.
After the returned item is received and inspected, refunds are usually completed within 1-5 business days.
User Conduct
When using this website, you agree to:
- Provide accurate and complete information;
- Use the website only for lawful purposes;
- Refrain from uploading harmful software or malicious code;
- Avoid activities that may interfere with the website's operation or security.
We reserve the right to restrict access to users who violate these rules.
Intellectual Property
All content on this website, including logos, images, product descriptions, graphics, and designs, belongs to Nortrival or its licensors.
No part of the website may be copied, reproduced, modified, or distributed without prior written permission.
Disclaimer
The information and services provided on this website are offered on an "as available" basis.
While we strive to ensure accuracy, Nortrival does not guarantee that the website will always be uninterrupted, error-free, or fully compatible with every device or browser.
Limitation of Liability
To the maximum extent permitted by law, Nortrival shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the relevant order.
Updates to These Terms
We may update these Terms of Service at any time to reflect changes in our business practices or legal requirements.
Any updates become effective immediately upon publication on this website.
Contact Information
Address: HC 01 Box 4222, Rincon, PR 00677, United States
Email: client@nortrival.com
Phone: +1 (239) 265- 6151
Customer Service Hours: Mon–Fri, 10:00 AM–7:00 PM (Atlantic Time, AT)